I recently ordered target mini from fasttech. 3 days in, the product was still not shipped. So I decided to raise a ticket. This was the response:-
Thanks for your order. Sorry for that the shipping way you chose cannot ship e-cigarette related items to your country any more due to the strict custom security checking by your side, so as all the other ways we once tried. If you still want those items you ordered, we get a new way, registered airmail via Turkey Post which takes 12-16 days for delivery normally with no more charge. But we still cannot promise you it can pass the custom security checking from your side successfully If you prefer to cancel the order for a refund directly, we would like to arrange upon we see your reply here. Please do let us know your decision in this ticket and keep this ticket open before we get all this done. And if we didn't get a reply from you within 24 hours, we will directly cancel this order and refund back to your original payment gateway. In the last, we sincerely apologize forthe inconvenience caused. Attention please, shipping way needs to be changed
I would like to ask if anyone else has an experience with Turkey post.
BTW the selected shopping was SingPost. Should I ask them to change it to PostNL instead?
Thanks for your order. Sorry for that the shipping way you chose cannot ship e-cigarette related items to your country any more due to the strict custom security checking by your side, so as all the other ways we once tried. If you still want those items you ordered, we get a new way, registered airmail via Turkey Post which takes 12-16 days for delivery normally with no more charge. But we still cannot promise you it can pass the custom security checking from your side successfully If you prefer to cancel the order for a refund directly, we would like to arrange upon we see your reply here. Please do let us know your decision in this ticket and keep this ticket open before we get all this done. And if we didn't get a reply from you within 24 hours, we will directly cancel this order and refund back to your original payment gateway. In the last, we sincerely apologize forthe inconvenience caused. Attention please, shipping way needs to be changed
I would like to ask if anyone else has an experience with Turkey post.
BTW the selected shopping was SingPost. Should I ask them to change it to PostNL instead?
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