We need to pay to the delivery personnel when they supply a receipt of thw duty fee. The receipt will have the applicable duty + clearance charges + GST.
This is a sticky topic.
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My order is stuck in Kolkata Foreign LCAO since 24-01-2019 with the status "Retention Reason : Invoice missing/inappropriate". I contacted Fasttech support but they are giving me an automated reply "So how do I go about resolving this? The parcel was about $ 45 and only had atties,wires, 510 pins and coil jigs.Waiting for staff response
Staffs on holiday. Will reply shortly after Feb 13"
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The best is to go to the IndiaPost website and register a complaint.
They have to either communicate with you and tell you what to do or they will have to release the package. Don't contact customs or anyone else, just register a complaint on IndiaPost website.
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